Welcome to Symfi Wholesale Distribution. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our site or placing an order, you confirm that you are at least 18 years old and legally authorized to enter into a binding agreement. If you do not agree with these terms, please do not use our services.

2. Wholesale Eligibility

Symfi Wholesale Distribution sells products exclusively for resale or business use. By creating an account, you represent that you are a business entity or individual purchasing for commercial purposes and may be required to provide a valid resale certificate or tax ID.

3. Account Registration

You must create an account to place orders. You agree to provide accurate, complete, and current information and to update your account promptly if any information changes. You are responsible for maintaining the confidentiality of your account credentials.

4. Orders & Payment

  • All orders are subject to acceptance and availability.
  • Prices are listed in USD and may change without notice.
  • We accept major credit cards and other secure payment methods.
  • Full payment is required before shipment unless otherwise agreed upon in writing.

5. Shipping & Delivery

We aim to process and ship orders promptly, but delivery times are estimates and not guaranteed. Risk of loss passes to the buyer upon delivery to the carrier. Symfi is not responsible for delays caused by carriers, weather, or other unforeseen issues.

6. Returns & Damages

Due to the nature of wholesale, all sales are final unless products are received damaged or incorrect. In such cases:

  • You must notify us within 5 business days of receipt.
  • Include order number, photos, and description of the issue.
  • Approved returns may be eligible for a replacement or credit.

7. Product Descriptions & Availability

We strive for accuracy, but product descriptions, pricing, and availability are subject to change without notice. We reserve the right to correct errors and cancel orders with incorrect pricing or stock discrepancies.

8. Intellectual Property

All content on our website—logos, images, text, and graphics—is the property of Symfi Wholesale Distribution and protected by intellectual property laws. Unauthorized use is prohibited.

9. Limitation of Liability

Symfi Wholesale Distribution shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site, products, or services. Our total liability is limited to the purchase price of the products in question.

10. Termination

We reserve the right to suspend or terminate your account or access to our site at our discretion, without notice, if you violate these Terms & Conditions or applicable laws.

11. Governing Law

These Terms & Conditions are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Travis County, Texas.

12. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our site after changes are posted constitutes your acceptance of the revised terms.

13. Contact Us

For any questions or concerns, please contact:

📍 Symfi Wholesale Distribution
5900 BALCONES DRIVE STE 11882
Austin, Texas, 78731
📞 +1 (217) 505-0339
📧 info@pamonbalal.com