At Symfi Wholesale Distribution, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or conduct business with our company.

1. Information We Collect

We may collect the following types of personal and business information:

  • Contact Information (e.g., name, phone number, email address, shipping/billing address)
  • Business Information (e.g., company name, resale certificates, EIN or tax ID)
  • Payment Information (e.g., credit/debit card details, billing details)
  • Account Details (e.g., username, password, order history)
  • Usage Data (e.g., IP address, browser type, pages visited, time spent on site)

2. How We Use Your Information

We use the collected information for purposes such as:

  • Processing and fulfilling orders
  • Providing customer service and support
  • Managing user accounts and memberships
  • Sending updates, order confirmations, and promotional emails
  • Improving website performance and user experience
  • Ensuring compliance with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information. However, we may share data with:

  • Service Providers (e.g., payment processors, shipping companies, IT support)
  • Legal Authorities, if required to comply with laws or legal processes
  • Business Transfers, in case of a merger, acquisition, or asset sale

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no electronic transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Choices

You can:

  • Access and update your account information at any time
  • Unsubscribe from promotional emails using the link provided in each message
  • Contact us to request deletion or correction of your personal data, where applicable

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, and collect analytics. You may disable cookies through your browser settings, but some features may not work properly without them.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📍 Symfi Wholesale Distribution
5900 BALCONES DRIVE STE 11882
Austin, Texas, 78731
📞 +1 (217) 505-0339
📧 info@pamonbalal.com